The Shan Booth Logo

THE SHAN BOOTH

Privacy Policy

Last Updated: August 13, 2025

This Privacy Policy describes how The Shan Booth ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.photoboothwithshan.com.au (the "Site") or engage with our photo booth services at an event.

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We collect various types of information for different purposes to provide and improve our Service to you.

1.1 Personal Information You Provide to Us

When you interact with our Site or book our services, you may provide us with personally identifiable information, including but not limited to:

  • Contact Information: Name, email address, phone number, physical address.
  • Event Details: Event date, time, location, type of event, approximate number of guests.
  • Payment Information: We do not directly store full credit card details. These are handled by secure third-party payment processors like Stripe or PayPal.
  • Communication Content: Messages or inquiries you send to us via forms, email, or phone.

1.2 Photos and Videos Captured by the Photo Booth

During an event, our photo booths will capture images and/or videos of participants, which may contain identifiable individuals.

1.3 Usage Data (Automatically Collected)

We may also collect information that your browser sends whenever you visit our Site or access the Service via a mobile device ("Usage Data"). This may include your IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

  • Provide and Maintain the Service: Operate photo booth services, manage bookings, and fulfill contractual obligations.
  • Communicate with You: Respond to inquiries, send booking confirmations, updates, and service-related announcements.
  • Process Transactions: Handle payments for services.
  • Improve Our Services: Analyze usage, identify trends, and enhance user experience and offerings.
  • Marketing and Promotions: Send promotional offers, newsletters, and display photos/videos on website, social media, and marketing materials with consent.
  • Customer Support: Provide effective assistance.
  • For Security: Detect, prevent, and address technical issues or fraudulent activities.
  • Comply with Legal Obligations: Meet applicable legal or regulatory requirements.

3. How We Share Your Information

  • With Service Providers: Third-party companies may facilitate services, such as payment processors, website hosting, email marketing, and online galleries. They only use your data for the specific tasks.
  • For Business Transfers: In mergers, acquisitions, or asset sales, your personal data may be transferred. Notice will be provided beforehand.
  • For Legal Reasons: We may disclose data if required by law or public authorities.
  • With Your Consent: Any other sharing with your express consent.

4. Data Retention

We retain personal data only as long as necessary for the purposes described. Photos and videos are stored for 6 months to 1 year unless otherwise agreed, after which they may be archived or deleted, subject to promotional use rights if consented.

5. Your Data Protection Rights

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request deletion under certain conditions.
  • Right to Restrict Processing: Request limited processing under certain conditions.
  • Right to Object to Processing: Object to data processing under certain conditions.
  • Right to Data Portability: Request data transfer to another organization or yourself.
  • Right to Withdraw Consent: Withdraw consent for processing at any time.

Requests are responded to within one month. Contact us at theshanbooth@gmail.com.

6. Security of Data

We implement reasonable safeguards to protect your personal data. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We may use cookies to track activity and store certain information. You can disable cookies in your browser, but some portions of the Service may not function properly.

8. Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of these sites. Please review their privacy policies.

9. Children's Privacy

The Service does not address anyone under 18. We do not knowingly collect personal data from children. If aware of such data collection, contact us to have it removed.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes are effective when posted on this page. We may notify you via email or notice on the Service. Review this page periodically.

11. Contact Us